Why Opmetrix CRM

Our customers love Opmetrix because it allows them to rapidly respond to the ever-changing sales environment. With product catalogues, streamlined communication channels, and transaction processing all in one place, B2B commerce has never been simpler.

Team onboarding made simple

Easy to use and easy learn - the Opmetrix solution has been designed for reps and managers to hit the ground running. Interactive training sessions and step by step videos are just some of the tools provided to help make implementing Opmetrix in your organisation a breeze.

Intuitive app design
Dedicated Project Managers and training teams
Streamlined implementation process
From sign up to roll out within 4-6 weeks

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"Smooth transition of our sales team into the Opmetrix platform, with plenty of two-way communication and support from the crew."

Evan Grant

Divisional Manager – Insights & Analytics

Get facts, fast

Capture real time insights and instantly share these across the team. Using Opmetrix, sales reps and merchandisers can quickly and efficiently get actionable insights from the field back to management.

Photo capture with auto time and date stamps
Up to date product information and pricing
Competitor activity checks
Quick access to in store execution data

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"Opmetrix  has been a key resource for gaining data and insight for our business. It has allowed us to easily gather important trade information that we can then use to implement informed and targeted strategies. The ease of use whilst in trade visits has made this a must have tool for our field team."

Grace Kronfield

Brand Manager

Focus on what matters

Drive your team forward by playing to your strengths. Opmetrix provides managers with a tool to quickly create and distribute tasks. Making sure they go to the right people, the right customers and at the right time.

Target tasks to specific groups of customers, regions, reps and more
Back-end reporting suite to analyse outcomes
Automated in field, head office and customer reporting
Validated activity times and location

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"The front end of Opmetrix is used daily by our field team, is not overly complicated and easy to use remotely via their iPads to complete calls, place orders and execute other daily tasks."

Shaunn Budd

Field Sales Manager

Efficiency for all

Field reps, Management and Customers all experience the benefits of Opmetrix. Streamlined ordering, automated workflows and faster fulfillment, achieves satisfied customers and builds stronger relationships.  

Remove the need for double handling of data
Speed up fulfillment and improve customer service
Keep your team connected with real time data flows
One source of truth for your field team management and your customers

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"Efficiency is doing things right. Opmetrix allows accurate, seamless integration from product delivery to our back end accounting function leaving us to focus on what’s important to our business. "

Rob Johnston

CFO

Committed to your success

It’s important to us that we’re a good fit. Our friendly team of project managers, account executives and support technicians are here to support your business growth and ensure you get the most out of using Opmetrix

Extended technical support hours
Close and ongoing account management
Hear about software updates as they happen
3 new major releases a year based on in market feedback

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"Always committed to making sure we get the most from our Opmetrix solution, great support, nothing is too much trouble and any support queries are resolved very quickly."

Rod Holmes

General Manager

Configured to your business needs

With a foundation created over the last 20+ years, Opmetrix has evolved into a leading mobile solution used by many organizations across a diverse range of industries.

A solution configured to meet your requirements
Specialised knowledge in consumer goods and wholesale distribution
Modular design to scale as your business grows
A culture of continuous innovation and improvement to deliver best in class outcomes for our clients

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"Opmetrix have been able to support our complex distribution structure by configuring their solution to suit our needs."

Kumaran Sitha

Group Manager

Why choose us

World Class Post Sale Experience

Customer focus

We pride ourselves on our customer centric approach to business. Feature suggestions, training sessions, service desk support queries and anything else! Opmetrix is here to help.

Support when you need it

Need help? Call our NZ based service desk team or send an email for a quick and personalized support experience.

Service Desk Call Hours
8AM-7PM NZST

Knowledge-base

We provide training as part of our service! If you need a quick answer to a question Opmetrix customers can  use our self service knowledgebase to get the answer they're looking for!

Getting Started with Opmetrix CRM

Frequently asked questions

We're always interested in hearing from you. See some frequently asked questions below, or fill out our contact form to get in touch! 

What types of integration methods does Opmetrix use to connect to a master data source?

Opmetrix has a range of integrations to existing ERP solutions. Depending on the ERP system Opmetrix may utilise an API connector, ODBC connection, oData transfer or file transfer via the Opmetrix bridge to facilitate the 2-way data transfer.

How quickly is the data updated in Opmetrix once I make a change in my ERP?

Opmetrix provides a recommended refresh time depending on the type of integration and ERP system your business uses. As a general indication Opmetrix will push transactions through to your ERP system every 15 minutes and update the source data every 30 minutes.

Can Opmetrix display previous invoice history from my ERP?

Opmetrix has the ability to populate a sales history feed and display past transactions in the in field app. This is scoped and configured as part of our standard implementation process.

Does Opmetrix have pre built integrations?

Opmetrix offers a range of pre built integrations which are configured as part of our standard implementation process. If you do not see your current ERP solution listed, contact Sales@opmetrix.com to talk with one of our consultants.

Is the Opmetrix integration customisable?

Opmetrix offered a range of configurations for each ERP integration. For specific customer requirements please contact Sales@opmetrix.com to speak with one of our consultants.

Can Opmetrix integrate to more than one system at a time e.g Cin7 and Xero?

Opmetrix is able to pull source data from multiple sources to meet specific data requirements. If you would like to discuss your requirements with us, please contact Sales@opmetrix.com to speak with one of our consultants.

Contact

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Opmetrix can help your business

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