Specialised CRM
We all know the key to customer loyalty and retention is in relationships. This is why we have designed Opmetrix so that your field teams can access information offline, with complete access to customer call notes, contacts, photos, sales history and current opportunities.
Opmetrix empowers your field team with all the information they need to focus on selling and exceeding targets.
Call Notes and Contacts
Recording call notes is quick and easy in Opmetrix. Call notes can be used to record visits, capture product feedback, track issues and requests. All contacts are in one place and linked to call note history.
Photo capture and history
Attach multiple photos to call notes and review history at any time.
Escalate and Action
Escalate call notes by email for immediate action and tag them for next visit follow ups.
Tasks and Auditing
Opmetrix includes comprehensive task management features including a built-in task list which ensures your team action all tasks and capture critical business data on every visit.
Surveys
Powerful surveys deliver key insights. Create targeted surveys that can include multiple question types, photos, electronic signatures and conditional questions.
Objectives & Goals
Set tasks with due dates for actions to be completed. Create and monitor business goals that can be targeted by channel, territory and team members.
Document Management
Upload and distribute key collateral including brochures, spreadsheets, planograms and videos for the team to access in the field.
Works Offline
Access documents anytime, anywhere even without an internet connection.
Filter and Expire Docs
Target document access to channels and territories. Set auto expiry dates based on promotional cycles and other key dates.
Key Feature & Benefit
The Perfect Store Call
Why choose us
Customer Testimonials
One platform to drive field team success with 360-degree client engagement while
supporting sales managers to increase productivity, enhance communication and improve visibility.
"Opmetrix have been able to support our complex distribution structure by configuring their solution to suit our needs."
"I strongly recommend Opmetrix as a CRM tool for the Field team. As a user it is extremely easy to use and navigate the store details / contacts/ promotional activity and answer any survey tasks that have been applied. All information is in real time with no overnight delays."
"Efficiency is doing things right. Opmetrix allows accurate, seamless integration from product delivery to our back end accounting function leaving us to focus on what’s important to our business. "